The Dwelling Depot Launches New In-Shop Software to Help Associates Offer Greater Consumer Experience

ATLANTA, Jan. 12, 2023 /PRNewswire/ — The Property Depot® is rolling out a new, homegrown app made to assistance store associates prioritize duties a lot more properly. The application, dubbed Sidekick, is a new addition to hdPhones, The Property Depot’s cell products committed to improving the affiliate and consumer encounter.

Run by equipment finding out (ML), the application guides associates to prioritize the greatest demand from customers solution, which shelf to restock, and the locale of the surplus products on overhead shelves. Sidekick will save time and improves efficiency for associates by:

  • Leveraging a cloud-enabled ML algorithm to determine which duties are actionable and when they must be done
  • Using device vision to detect and fill out-of-inventory items, as effectively as to find merchandise in merchants
  • Alerting particular associates which responsibilities need to be concluded initially by using a typical tasking engine
  • Showcasing the place and how to total a process in a dashboard with affiliate and manager sights
  • Integrating with other platforms to be certain all details and job prioritization is up-to-date and aligned with broader company needs

“The to start with phase to client company is becoming in stock with the suitable merchandise which is quick to locate,” suggests Muzammil Akram, vice president for shop technology of The Dwelling Depot. “Equipping our associates with innovative technology is one crucial element in delivering on that initiative. Sidekick is the fantastic addition to hdPhones simply because it utilizes a details-pushed approach to enable our associates prioritize which jobs will advantage our customers the most.”

The Sidekick launch closely follows the start of hdPhones, a client assistance-driven device made in collaboration with Zebra Systems, HPE and Aruba, a Hewlett Packard Company Organization. With the popular rollout of hdPhones, The Residence Depot became the greatest person of the most current generation of Zebra products. Because the launch, The Property Depot has rolled out extra than 99,000 products, eliminating friction from the property enhancement retail experience across all U.S. shops.

Whilst hdPhones empower Property Depot associates, The Home Depot cellular application permits prospects to speedily and easily find merchandise on their very own within any keep, come across out how several are obtainable, seem up solution evaluations and Diy ideas, and a lot more.

The Home Depot has previously installed Sidekick in extra than 600 outlets and plans to develop deployment to all U.S. merchants by the end of the 2022 fiscal calendar year.


The Residence Depot is the world’s greatest residence advancement specialty retailer. At the conclusion of the 3rd quarter of fiscal 12 months 2022, the corporation operated a full of 2,319 retail retailers in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, 10 Canadian provinces and Mexico. The business employs roughly 500,000 associates. The House Depot’s inventory is traded on the New York Inventory Exchange (NYSE: Hd) and is incorporated in the Dow Jones industrial typical and Regular & Poor’s 500 index. The Property Depot is #17 on the 2022 Fortune 500. 

Supply The Residence Depot